How to cancel Vodacom cellphone insurance. All cancellation requests must be made in writing and emailed to servicing.deviceinsurance@vodacom.co.za or by phoning Us on 082 1952. If You cancel Your Policy at any time premiums paid will not be refunded to You as You would have had the benefit of cover
If Your SIM Card is barred, soft locked or disconnected by Vodacom, the cover provided by Your Policy will be suspended until such time as Vodacom reinstates Your service. We have the right to cancel Your Policy subject to 30 (thirty) days’ notice, either in writing or telephonically.