How to cancel Afrihost Fibre

You can cancel Afrihost Fibre via ClientZone and must be done before the 15th of the month in order to avoid being billed for the following month, or a 30-day notice period will need to be adhered to and your cancellation will only take effect at the end of the following month.Should you cancel your Afrihost Fibre less than 6 months from installation, or your account falls into arrears, you will be charged a cancellation fee of R999.

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The cancellation fee is NOT applicable to Vuma Reach signups.

How to cancel Afrihost Fibre using ClientZone

  1. Log into ClientZone.
  2. Click on the category (Connectivity/ Mobile/ VoIP/ Hosting) under which the product you want to cancel falls.
  3. Select the package you want to cancel from the list on the right-hand side.
  4. Click on the ‘Edit Package’ button.
  5. Under the ‘Cancel this Service’ section, complete the form if required.
  6. Click on ‘Cancel this Service’ to confirm your cancellation.